Shipping & Return Policy
We ship within the United States only
As the situation with COVID-19 evolves day to day, our top priority during these challenging times continues to be the health and safety of our coworkers, customers, and communities. At SoHo Luxury Exchange, taking care of both the community and our employees is important to us. All employees have been trained on proper handwashing protocol. Work areas are cleaned prior to shipping each package and all employees wear vinyl gloves when packaging orders.
All orders of less than $2000 will be charged a flat rate of $15 for shipping. Orders will be shipped USPS Priority Mail and typically arrive between 3 and 5 business days. If faster shipping is needed, please contact us about additional fees that may apply.
For added peace of mind and security, complimentary signature tracking will be included.
All purchases are FINAL. We do not offer refunds or exchanges. Our items undergo a thorough inspection and authentication process via luxury goods experts. We offer a 100% money back authenticity guarantee for worry free shopping. Please inspect your purchase immediately upon arrival. Should you find fault with the authenticity of any product shipped to you, return consideration may only be given within 48 hours upon receipt of the product.